Five Year Plan Goals 2005-2010

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Goal: The Library will continually strive to improve service to patrons by providing greater access to its various collections, higher quality reference assistance and other library services.

  1. Establish close relatiosdfnships with teaching faculty and academic schools for providing training and research assistance with library resources. [Assessment:  workshops provided, attendance at workshops]
  2. Ensure awareness and understanding of available sources on the part of patrons through Library instruction. [Assessment: classes taught, workshops, tutorials  created, handouts and web pages created]
  3. Maintain adequate levels of service and staffing during all hours the library is open. [Assessment: Lib Qual, peer comparison]
  4. Increase Library access to the Government Documents collection. [Assessment: addition of retrospective cataloging records for documents, creation of documents web page]
  5. Increase access to Archives/Special Collections. [Assessment: user statistics, digitized materials.]
  6. Provide opportunities for use of library holdings by students in the K-12 levels and the general public. [Assessment: user statistics sign in, guest cards]


Instructional Support

Goal: The Library will provide monographic, serial, audiovisual, and electronic materials in support of the instructional programs of the University. The Library will also offer and/or coordinate Library instruction to explain library resources and their use.

  1. Develop a Library Instruction program that focuses on appropriate introductory and upper level courses across the curriculum in which students acquire information literacy skills. [Assessment: number of classes taught, measurement of student learning outcomes]
  2. Continue to provide faculty and students with remote access to electronic library resources. [Assessment: access provided, Lib Qual, Web CT]


Research Support

Goal: The Library will support scholarly inquiry and research by providing electronic access to off-site databases and alternative methods of materials acquisition, e.g. document delivery.

  1. Investigate additional methods of accessing materials held in other collections. [Assessment: investigation done, recommendations made]
  2. Develop research collections in appropriate areas. [Assessment: Collection assessments, peer library evaluation, faculty requests]
  3. Provide necessary technology, or alternative access to collections regardless of format, including out-dated formats until they can be replaced. [Assessment: technology provided, new formats acquired, alternative access provided]


Information Technology

Goal:  The Library seeks to ensure proactive application of the information technologies required to create, integrate, organize, and customize online services and information resources in all formats.

  1. Provide students and faculty with ongoing access to and training for databases Internet resources, and other emerging information technologies. [Assessment; workshops, use statistics]
  2. Provide appropriate technology for patrons to access library resources. [Assessment: use statistics, user survey]
  3. Provide for regular staff training and development opportunities to ensure that staff is well-versed in the technology applications and resources offered by AUM Library. [Assessment: workshops held in-house, workshops attended outside library]
  4. Maintain and continue to improve the library Web site. [Assessment: Usability survey, usability study, user comments, ]
  5. Provide lap-tops and/or other appropriate technology for in house use by AUM students. [Assessment: technology provided]
  6. Provide wireless access points in areas within the Library. [Assessment: Wireless project completed]
  7. Optimize Voyager ILS capabilities and functionality. [Assessment: customization project researched and implemented; Regular attendance at Voyager User Group]
  8. Create means by which library faculty and staff can keep abreast of current and emerging technology that could have library applications. [Assessment: technology review and reporting assigned to a specific person or persons; regular workshops, information reviews conducted]


Outreach and Public Relations

Goal:  The Library will regularly publicize its services as a user-friendly, independent learning center.

  1. Publish a library newsletter providing timely information or other library-related items of interest to the University community. [Assessment: publication of newsletter]
  2. Prepare brochures outlining library services and collections for campus distribution, print and online versions as needed. [Assessment: brochures and Web pages created]
  3. Email notices of new databases, services, and events will be sent to the AUM community by the appropriate person. [Assessment: Emails sent]
  4. Continue to create interesting exhibits and displays to inform and entertain the AUM Library patrons. [Assessment: displays done]
  5. Promote continuing cooperation with the Friends of the AUM Library to encourage Friend’s support of the Library’s collections, in both print and electronic formats, through fund raising, gifts, endowments, publicity and other appropriate means of support. [Assessment: funds raised number of gifts, activities, etc.]
  6. Expand outreach to encompass groups of students and faculty not currently reached through the Library Instruction program and other existing outreach activities. [Assessment: groups visited, departmental meetings attended, programs presented]
  7. Increase outreach to community when circumstances warrant. [Assessment: groups visited, publicity provided]


Collection Development

Goal: The Library will build and maintain a broad collection of resources focusing on all representative curricular disciplines.

  1. Biennially review current collection development policies in order to meeting expanding curricular needs and ensure current needs are met. [Assessment: policies reviewed and changes made as needed]
  2. Identify areas of need in the existing collection and develop a systematic purchasing plan to address them. [Assessment: OCLC collection analysis peer comparison, checking bibliographies, ILL requests, faculty and student requests, user survey]
  3. Develop and maintain a quality collection of scholarly journals and increase access to them. [Assessment: ILL requests, faculty and student requests, user survey, standard bibliographies, OCLC collection analysis peer comparison]
  4. Assess serials collection in order to identify areas which need additional collection development. [Assessment: evaluations completed, recommendations made]
  5. Periodically and systematically weed the collection to maintain a high quality collection appropriate to the needs of the University and in accordance with the collection development policies. [Assessment: Books withdrawn]



Goal:  The Library will continue to provide a current and useful reference collection sufficient to meet the information needs of its patrons.

  1. Continually update the collection policy for reference materials. [Assessment: policy updated annually as needed]
  2. Systematically assess reference collection and correct deficiencies. [Assessment: evaluations completed and deficiencies corrected]
  3. Plan for and implement a weeding policy for reference materials to ensure their currency. [Assessment: policy created, books withdrawn]
  4. Provide on-line professional reference assistance via the Library Website, email and other technologies. [Assessment: Web logs, use statistics, user survey]


Staff Development

Goal: The Library will provide for staff development and continual training in order to improve the level of staff expertise in the technical services functions and to ensure more effective interaction with patrons in the public services units.

  1. Continue to encourage faculty and staff participation in professional development opportunities by providing increased funding and release time. [Assessment: number of workshops attended, number of staff attending]
  2. Continue to provide various in-house training sessions in order to improve efficiency and performance. [Assessment: workshops, training sessions held]
  3. Encourage input from Library faculty and staff concerning issues affecting the library and its operations. [Assessment: minutes from staff and departmental meetings]


Additional Staffing Needs

Goal:  The Library will attempt to maintain a level of staffing of professionals and support staff on par with peer institutions and in keeping with local needs.

  1. Continue to periodically analyze current staffing routines to determine where additional staff is needed in both public and technical services areas. [Assessment: reviews done, recommendations made as needed]
  2. Hire a full-time support staff for Archives/Special Collections. [Assessment: position funded and person hired]
  3. Hire a serials librarian/cataloger. [Assessment: position funded and person hired]
  4. Provide increased security for Library patrons and staff at night. [Assessment: increased security provided]


Facilities Needs

Goal: The Library will accommodate the needs of faculty, staff, students, and the growing collection by seeking additional space through expansion, weeding, and/or storage.

  1. Actively pursue the reassignment to the Library of additional space in the Tower and Administration Building in order to accommodate the growing collection and provide additional service areas for students. [Assessment: space reclaimed]
  2. Plan for and implement off-site climate controlled storage appropriate for library materials. [Assessment: appropriate off-site storage located and utilized, number of items in storage]
  3. Periodically evaluate the existing facility to ensure compliance with ADA and other library related standards. [Assessment: reviews done and recommendations made]
  4. Increase space in Archives/Special Collections to allow for growing collections, digitization projects, and displays; and to provide for a more secure and appropriate reading area for patrons and to better preserve the collections. [Assessment: Archives space increased and improved]
  5. Redesign Access Services/Reserves. [Assessment: area remodeled]
  6. Redesign Government Documents. [Assessment: area remodeled]
  7. Secure support and funding for a new library building appropriate for the size and location of the University. [Assessment: funding secured]
  8. With input from the library faculty and staff, plan state of the art ADA compliant new building incorporating current and emerging technologies. The future facility will include: adequate space for individual patron study areas and group study rooms; conference and/or meeting rooms; work spaces and equipment for staff that is ergonomic in design; adequate storage space, wireless access throughout the building; adequate library classrooms/labs; state-of-the-art technology for accessing and manipulating information in a variety of formats; self-service facilities, such as self check-out for books, when appropriate; faculty/staff lounge and kitchen area; proper environmental and climatic controls for materials preservation; reading rooms for reserve materials and for archives; outdoor book depositories; a casual café style reading area; and thorough and comprehensive security features in the overall design.  [Assessment: plans made]

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